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Coles takes out full page newspaper ads over toilet roll buying

Published: (Updated: ) in Australian News by .

Coles has taken out full-page newspaper advertisements announcing a limit on toilet paper, following panic-buying that has triggered ugly disputes between shoppers.

Coles has taken out full-page newspaper advertisements announcing a limit on toilet paper, following panic-buying that has triggered ugly disputes between shoppers.

Supermarkets have begun imposing limits on the sale of loo roll after having their shelves stripped by hysterical shoppers.

After it restricted every customer to four packs last week, Coles has used the ad to publicise its further limit to one pack per customer per store.

"We have therefore made the decision to change the limit to one pack per customer so that toilet paper is available for more of our customers, particularly the elderly and people who are unable to purchase in large volumes," Coles Group CEO Steven Cain wrote in the ad.

"We have asked our suppliers to focus on increasing production of larger pack sizes and we are prioritising the delivery of these packs to our stores, as a pack of 30 rolls should last an average family for around three weeks."

The ad is running in The Australian newspaper today.

Over the weekend, Coles posted notices in its stores announcing the new limit.

"The sudden and unprecedented demand for toilet paper has created a problem. But the problem isn't a shortage of toilet paper," the notice says.

"The problem is that some people are buying a lot more toilet paper than they normally do and more than they need to.

"At Coles, we have a responsibility to ensure every Australian can access their fair share of the things they need every day. And right now, not every Australian can; including the elderly and most vulnerable.

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"We can't allow that to continue."

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Woolworths currently has a two-packet limit per customer per shop.

Two women have been charged after a fight over toilet paper broke out at a Woolworths store in Chullora in western Sydney, on Saturday morning.

A video of the incident went viral on social media and showed a group of women yelling and fighting over a packet of toilet paper amid panic buying.

The video shows one woman pulling the hair of another during the heated altercation.

One woman yells: "I just want one packet."

Coronavirus: Suppliers ramp up production to meet demand

A 49-year-old woman, who had allegedly been assaulted, was not injured.

Two other women, aged 23 and 60, have been charged with affray and will appear in Bankstown Local Court on April 28.

A spokeswoman for Coles said it had no plans to deploy security guards to deter customer disputes at its stores.

-Reported with AAP

Source: 9News https://www.9news.com.au/national/coronavirus-coles-toilet-paper-limit-newspaper-ads-panic-buying-turns-ugly/8a6b5c55-e43a-4623-8c06-3dc4b90191e0

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