Sharna McManus had been suffering agonising pain in her abdomen for four years and had no luck, seeing countless specialists in New Zealand who couldn't figure out what was wrong.
"Pretty much any team they could send me to, they would say 'no it's not me, it's the next team, it's the next team,'" a frustrated Ms McManus told 9News.
One day, the 22-year-old came across a YouTube video of specialist Doctor Krishna Boddu who was treating a patient with similar symptoms to hers.
She was able to contact Dr Boddu on FaceTime, where she was finally diagnosed with nerve entrapment via the video call.
"When the soft tissue is healing, majority of the time, the nerve is not entrapped," Dr Boddu told 9News.
"However, sometimes the nerve gets entrapped, the scar forms and the nerve is constantly being stimulated, which causes pain."
Over the last two years the doctor has treated around 200 patients with the same condition and the procedure to fix it is simple and takes just 20 minutes to complete.
Ms McManus underwent her surgery today and is hopeful she can return to her life n New Zealand pain-free.
Source: 9News https://www.9news.com.au/health/wa-news-doctor-uses-facetime-to-diagnose-new-zealand-woman-with-nerve-entrapment/f779ae9c-870d-45a4-8187-76d6257709df